FAQ

General Questions

Sizing Details

Sizes of each item are stated in the body of each description. Please measure yourself and make sure the stated measurements will fit. Every single leather item I make is different and varies in sizing.
Measures are taken from the buckle to the middle hole, laying flat. This is comparable to finding your belt size. 
If additional measurements are needed or pictures or anything to help you make you decision please ask.

Q: HOW LONG DOES IT TAKE FOR AN ORDER TO SHIP TO ME?

Processing times is 2 standard business days. Items bought on a weekend will not be shipped till Monday. All Standard Delivery items ship from NC and will arrive to you in 2-7 business days depending on what shipping rate is selected. Upon successful order checkout you will receive a confirmation email. 

Q: HOW DO I GET TRACKING FOR MY ORDER?

You will receive order tracking, with your purchase. If your order is being sent in multiple boxes/packages we provide tracking for each shipment. You can download the Shop app for up to date tacking information, you can also sign up for email or text updates.

Q: Do you do Custom Work?

If my time allows taking on custom work I will let you know the time frame or availability. Deposit of half down is required to start a custom project. 

Q: Can you change something for me?

I am happy to customize any leather belt, if the item will allow it. Sometimes changing the size will alter the belt too much and it will not be possible.  All items must be purchased before any alterations start. The customization fees must be paid for as well. There are no returns or exchanges on any custom items.

Q. Do you accept returns and exchanges?

Please read the return policy page. 

 

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